Simple refund window
Paid students should be able to request a refund within 7 days of purchase if the course is not a fit and they have not completed a substantial portion of the paid material.
Refund policy
Refund Policy
A clear refund policy helps students buy with confidence.
Subscription cancellation
Monthly subscribers should be able to cancel future renewal. Cancellation does not imply official agency withdrawal or affect applications submitted through official systems.
How to request help
Email support@civilserviceexamuniversity.com with the account email, plan, purchase date, and a short explanation.