Civil Service Exam University

Refund policy

Refund Policy

A clear refund policy helps students buy with confidence.

Simple refund window

Paid students should be able to request a refund within 7 days of purchase if the course is not a fit and they have not completed a substantial portion of the paid material.

Subscription cancellation

Monthly subscribers should be able to cancel future renewal. Cancellation does not imply official agency withdrawal or affect applications submitted through official systems.

How to request help

Email support@civilserviceexamuniversity.com with the account email, plan, purchase date, and a short explanation.

Civil Service Exam University is an independent education platform. It is not affiliated with USPS, TSA, USAJOBS, OPM, DHS, or any government agency.